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Privacy Policy

The 4 SEASONS Forest Hotel is committed to protecting the personal data and privacy of all individuals who visit this website. This statement primarily addresses the confidential handling and protection of personal data submitted online by registered members and newsletter subscribers, but it also applies to all visitors of the site. This document outlines what data the owner may collect and use about you, and how this data may be utilized. Data will not be shared with unauthorized individuals and will be used solely in the manner described on this site.

In specific cases, the purpose of data processing may differ as outlined in the relevant contract.

This statement provides important information regarding the protection of your personal data and your related rights. For data protection matters not mentioned in this statement, the general data protection provisions outlined in the Legal Terms apply. By using this website, the user acknowledges and accepts this statement and the Legal Terms governing the general rules of website use. If the user does not accept these terms, they have the right to cease using the website and refrain from providing any personal data, suspending the browsing process.

When establishing these rules and principles, the Company paid special attention to the following regulations: Act CXII of 2011 on Informational Self-Determination and Freedom of Information (“Infotv.”), Act CXIX of 1995 on the Processing of Name and Address Data for Research and Direct Marketing Purposes, Act VI of 1998 on the Protection of Individuals with Regard to the Automatic Processing of Personal Data, promulgating the Convention signed in Strasbourg on January 28, 1981, and Act XLVIII of 2008 on the Basic Requirements and Certain Restrictions of Commercial Advertising Activities. The purpose of this statement is to ensure that all users of the services provided by the Data Controller have their rights and fundamental freedoms, particularly the right to privacy, respected during the automatic processing of their personal data.

Who collects personal data (the data controller)?

Your data is collected by 4 SEASONS Forest Hotel, hereinafter referred to as Forest Hotel.

What data do we collect and process?

You may access and browse our websites without providing personal data; however, you must accept the cookie policy to browse, and the privacy statement and declaration to subscribe to the newsletter.

The term "personal data" refers to all information relating to an identified or identifiable natural person, either directly or indirectly, by reference to an identification number or one or more elements specific to their identity. If the site owner collects your personal data, this collection will be handled confidentially and transparently.

Personal data concerning you includes any information that enables your identification, such as nationality, surname, first name, postal address, email address, phone number(s), and any other personal data necessary to achieve the purposes specified in section 3 of this statement. Your personal data is collected voluntarily when browsing the site, with mandatory fields clearly indicated. If you choose not to provide this data, you may not be able to access certain services and features of the website. Additional, non-mandatory data collection aims to better understand user needs and define future development goals for services and the website. Providing this data is optional, and refusal will limit your ability to browse the site.

4 SEASONS Forest Hotel takes all necessary measures to ensure that the personal data it manages is accurate and, if necessary, up-to-date.

The following personal data is processed:

For what purpose do we collect personal data and how long do we process it?

The owner commits to not using personal data for purposes other than those explicitly defined and lawful and to processing only data that is appropriate, relevant, and not excessive concerning the purposes for which it is collected.

Your data is collected and used to ensure your access to certain functions and services offered on the website, ensuring that your data remains up-to-date, accurate, and relevant. The main purposes of data use include:

a) You may subscribe to the website’s newsletter system and manage your subscriptions, for example:

b) Providing the ability to express opinions and comment on site content.

Duration of data processing

Data is stored and used until the individual requests deletion or until the specific purpose is achieved—in both cases, up to the maximum duration prescribed by law, currently 60 days, following notification of the event. An exception to this is data provided during registration on the site, which is stored indefinitely. However, the website offers the option to delete your registration.

If you do not request the deletion of your data in writing, data processing will continue indefinitely. Otherwise, the contract will specify the data processing duration.

Who may access personal data (data transfer)?

The owner may share your personal data with future external partners engaged in marketing or other activities, who may use your data solely under terms specified in mutual agreements (or predetermined written conditions).

We may engage subcontractors (all of whom are required to process personal data according to our instructions) to handle all or part of the personal data necessary for fulfilling their contractual services (e.g., website hosting, services related to website use, or sending commercial offers). Further details can be found in section 7.

Data security

The owner takes all necessary measures to protect your personal data. Some data is stored in an encrypted form, while other data is only accessible after identification. The owner stores data on multiple, independent devices and uses the services of multiple separate companies and organizations for this purpose.

Access to personal data is strictly limited to individuals involved in the relevant tasks and authorized personnel, to the extent necessary for their duties. These individuals are bound by confidentiality and data protection obligations. The tasks performed and external data processing are always specified in the relevant contract.

Data processors, controllers, and individuals or companies involved in data processing: Data is processed by the owner, 4 SEASONS Forest Hotel. Other companies may also handle and store contractual client data alongside the owner. Partial data processing (for accounting and certain financial tasks) is performed by SA-KRAFT Consulting Ltd.

Which companies are involved in data processing?

In its activities, the owner involves the following companies in data processing:

In specific cases, contracts may include additional data processors or companies.

 

Data Owner Rights and Legal Remedies

If you do not wish your personal data to be used for commercial offers, you have the right to prohibit this without providing reasons for your decision. The deletion request must be submitted in writing to the Owner, either electronically or in paper form, to the address provided in the Imprint.

Information on legal remedies: You may contact the Veszprém Tribunal (8200 Veszprém, Vár utca 19) or the tribunal competent for your place of residence, as the court with jurisdiction and competence (Info Act, Section 21), or initiate an administrative investigation procedure (Info Act, Section 52). In the latter case, the authority's name and contact information are as follows: National Authority for Data Protection and Freedom of Information (NAIH), address: 1125 Budapest, Szilágyi Erzsébet fasor 22/C, phone: +36-1-391-1400, fax: +36-1-391-1410, email: ugyfelszolgalat@naih.hu.

Protection of Personal Data of Minors and Individuals with Limited Capacity

The content of the 4 SEASONS Forest Hotel website is generally not intended for minors under the age of 13. Therefore, we do not collect or process personal data of children under 13 without verifiable parental or guardian consent, which parents may request for disclosure and deletion of the child's data. If the Owner becomes aware of the age during data processing, the data may be used to obtain parental consent.

Statements from minors with no or limited legal capacity require the consent of their legal representative, except for services where registration is a common, everyday occurrence that does not require special consideration.

Cookies Policy

You can find information about cookie management on the Cookie Policy page.

Links to Other Websites

The 4 SEASONS Forest Hotel website may contain links to external third-party websites. The 4 SEASONS Forest Hotel has no control over these websites and is not responsible for their content or personal data handling practices. To ensure the security of your personal data, we recommend reading the privacy statements and policies of the websites accessed through our site.

Relevant Legislation

All operations with your personal data are conducted in compliance with applicable laws, currently including:

Data Transfer

The provided personal and non-personal data may be transferred through multiple channels according to different technological standards. The most common methods include Google Drive, encrypted and non-encrypted emails, billing program server settings, and physical data carriers.

Additional Information

Certain elements on the website (e.g., blog comments) may require using data stored by external data controllers for commenting, registration, or accessing and using other functions or processes. Such external data controllers may include Facebook, Google, Twitter, or other companies/services indicated for specific functions.

Modifications to the Statement and Policy

The Owner reserves the right to unilaterally modify the Privacy Policy and Statement. If the Owner or legal requirements necessitate changes to this page, they will be published and updated on the website—the modification takes effect and becomes binding upon publication. Therefore, we encourage you to read the latest version available on the website.